Shipping Policy

COMPREHENTION Shipping Policy

At COMPREHENTION, we want your shopping experience to be seamless from checkout to delivery. Below you’ll find our shipping guidelines and policies.

Processing Time

Orders are processed within 1–3 business days (excluding weekends and holidays).
You’ll receive an email confirmation once your order has been shipped, along with tracking information.

Domestic Shipping (within [canada])

Standard Shipping: [4–10 business days]
Express Shipping: [1–2 business days]
Shipping fees are calculated at checkout based on location and shipping option selected.

International Shipping

We ship worldwide to most countries.
International Standard Shipping: [6– 10business days]
International Express Shipping: [4–7 business days]
Customs, duties, and taxes are the responsibility of the customer and may vary by destination.

Order Tracking

Once your order ships, you’ll receive a tracking link via email. Please allow up to 24–48 hours for tracking information to update.

Delays

While we do our best to ensure timely delivery, shipping times may be affected by external factors such as weather, customs processing, or carrier delays. COMPREHENTION is not responsible for delays outside of our control.

Incorrect Address or Delivery Issues

Customers are responsible for providing the correct shipping address at checkout.
If an incorrect address is provided, we are not liable for lost or undeliverable packages.

Lost or Damaged Packages

If your package is lost in transit, please contact us at [your support email].
If your package arrives damaged, reach out within 7 days of delivery with photos so we can assist you.

Questions?

If you have any shipping-related questions, feel free to contact us at:
📧 [COMPREHENTION.store@gmail.com]