Policies

This usage is similar to Canadian and Québec privacy laws (PIPEDA and Law 25), and is for use on a service-based website in which consumers are inputting personal information to reserve a car detailing appointment.

Your privacy matters to us at [Your Business Name] ("we", "us", or "our"). This Privacy Policy explains how we process your personal data when you come to our website [ourwebsite.com] to reserve our car wash services.

We are committed to compliance with the applicable privacy laws, including the Act Respecting the Protection of Personal Information in the Private Sector (Québec) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Information We Collect
When you complete our booking form or communicate with us, we may collect the following information:

Full Name

Phone Number

Email Address

Home or Service Address (where the car cleaning will be performed)

Preferred Appointment Date

Time

Vehicle Information (optional: make/model)

We may also collect technical information (IP address, browser type, device type) to help us improve our site performance.

2. Why We Collect Your Information
We collect your information to:

Book and confirm your car wash appointment

Contact you regarding your booking

Send reminders or updates of your service

Improve our service and customer experience

Comply with legal requirements if necessary

3. How We Share Your Information
We don't sell your data. Your information is only shared with:

Approved service providers (for instance, our website host or booking system, if used)

Government authorities, if we're legally obliged to do so

4. Consent
You give your consent by sending your data to book for the purpose of our collection and use of your personal data.

You can withdraw your consent at any time by contacting us (see Section 9). Withdrawal of consent might, however, prevent us from fulfilling your booking.

5. Data Security
We take reasonable steps to secure your personal data from loss, misuse, or unauthorized access, including:

Secure booking forms

Password-protected systems

Staff access restricted

6. Data Retention
We retain your information only for as long as it is necessary to fulfill the purposes described in this policy, or as a requirement by law.

7. Your Rights
You have the right as a Québec and Canadian resident to:

Receive your personal data we hold on you

Receive corrections to your data

Withdraw your consent
Make a complaint to the Commission d'accès à l'information du Québec

To request, write to us at the below information.

8. Cookies and Website Tracking
We may employ cookies to improve your web browsing experience and monitor website traffic. You can disable cookies in your browser settings.

9. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

a321_photos@hotmail.com

Wash dislike policy

Customer Satisfaction Policy
Effective: [Insert Date]

We at [Car Wash Name] endeavor to provide outstanding car wash services and outstanding customer service. In the improbable instance that you are not pleased with your car wash, we wish to repair the situation.

1. Rewash Guarantee
If you are not happy with the result of your car wash, please let an employee know before leaving the site. We will be delighted to rewash your vehicle complimentary.

2. Complaints Reporting
If you notice something is amiss after you have left, you will be required to report within 24 hours by calling us on [Phone Number] or emailing us at [Email]. Include pictures if required.

3. Refund Requests
Refunds at management's discretion can be made in the case of outstanding issues. Refunds shall be made to the original payment method in normal circumstances.

4. Claims for Damage
Damage suspected to have been caused during car washing should be brought to our notice before leaving or within 24 hours with photo evidence. We disclaim liability for existing damage or misaligned parts (e.g., mirrors, wipers, antennas).

5. Respectful Behavior
We have the right to deny service to those who are threatening, disrespectful, or aggressive towards staff.